Management by Objective (MBO) which is
also known as Management by Results is a results-driven management process that
aims to define objectives within an organization. So that the behaviours can be
aligned with the objectives.
This is a collaborative approach as both managers and employees are given
objectives through collective discussion, and both have their behaviour and
actions judged against the set objectives. Meeting objectives is often
incentivised, often through incentive pay or indirect compensation.
Management by objectives (MBO) is a strategic management model
that aims to improve the performance of an organization by clearly defining
objectives that are agreed to by both management and employees. According to
the theory, having a say in goal setting and action plans encourages
participation and commitment among employees, as well as aligning objectives
across the organization. (Peter Drucker,1954,
cited in HAYES, 2019)
“Business performance requires that each job be directed toward the
objective of the whole business” (Drucker, 1954)
It’s also important that the managers understand the business goals. If
the managers are misdirected the efforts are wasted.
“The hierarchical structure of management aggravates the danger. What
the ‘boss’ does and says, his most casual remarks, his habits, even his mannerisms,
tend to appear to his subordinates as calculated, planned and meaningful ” (Drucker,
1954)
And also the success of the application of this management approach
depends on various factors. The knowledge level of the workers, the nature of
the job. For most of the IT companies, this approach has been quite successful.
The IT companies, especially the software companies have flexible work
environments with flexible work hours. They do not consider attendance or any
other factor as productivity. What they do is they monitor the tasks which
are assigned to its employees whether the task is completed within the deadline. But
when it comes to government institutes, organizations or boards what they
require is the presence. Therefore this kind of organizational backgrounds does
not deserve this management approach.
References
Drucker, P. F., 1954. The
Practice of Management. s.l.:s.n.
HAYES, A., 2019. investopedia. [Online]
Available at: https://www.investopedia.com/terms/m/management-by-objectives.asp
[Accessed 27 05 2019].
Available at: https://www.investopedia.com/terms/m/management-by-objectives.asp
[Accessed 27 05 2019].
Good article ran from 1954
ReplyDeleteAs you mentioned above, this will be a motivated approach for a set of people and will not be suitable for a set of people based on their culture, attitude and the knowledge
ReplyDeleteOne management style. I think MBO can be applied in many industries. IT industry and sales are two of them
ReplyDelete